WAAN LOGISTICS LLC

1. Introduction

WAAN LOGISTICS LLC ("Company," "we," "us," or "our"), located at 4020 Flowering Peach Ln, Saint Cloud, FL 34772, is committed to protecting the privacy of our clients, visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website or use our services.

By using our website or services, you agree to the terms described in this Privacy Policy. If you disagree with any part of this policy, please discontinue your use of our services.

2. Information We Collect

Information You Provide Directly

We collect information you submit to us voluntarily, including:

Name, company name, and business title
Email address and phone number
Shipping origin and destination addresses
Freight type, weight, and dimensions
Messages and communications submitted through our contact form or quote request

Information Collected Automatically

When you visit our website, we may automatically collect technical information including:

IP address and general geographic location
Browser type and operating system
Pages visited, time on page, and referring URLs
Device identifiers and session data

3. How We Use Your Information

We use collected information for the following purposes:

To respond to freight quote requests and inquiries
To provide, manage, and improve our logistics services
To communicate shipment status, updates, and documentation
To generate invoices and process payments
To comply with legal, regulatory, and DOT/FMCSA obligations
To analyze and improve website performance and user experience
To send relevant operational communications and service updates

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Information Sharing and Disclosure

We may share your information with:

Carrier partners: Names, addresses, and freight details are shared with assigned carriers to execute your shipment
Service providers: Trusted third-party vendors who assist with billing, IT infrastructure, and communications — subject to confidentiality agreements
Legal authorities: When required by law, court order, or regulatory mandate (including DOT/FMCSA requirements)
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Freight-related records are retained for a minimum of 3 years in accordance with FMCSA record-keeping requirements. You may request deletion of non-essential personal data by contacting us.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access the personal information we hold about you
Right to correct inaccurate or incomplete information
Right to request deletion of your personal data (subject to legal obligations)
Right to opt out of non-essential communications
Right to data portability where technically feasible

To exercise any of these rights, contact us at the information below.

8. Cookies

Our website may use cookies and similar technologies to improve site functionality and analyze traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has submitted personal information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

WAAN LOGISTICS LLC
4020 Flowering Peach Ln, Saint Cloud, FL 34772
Phone: 239-258-1285

Privacy Policy